Privacy & Cookies

Brothers of Four respects your privacy. This policy explains what information we collect through our website and how cookies are used.

Last updated: 5 July 2026

Who we are

Brothers of Four is a South African mobile infrastructure company. Our website is www.brothersoffour.co.za.

Registered address: 38 De Waal Street, Pretoria, Gauteng, South Africa.

Information Officer (POPIA): For privacy and personal-information requests, contact info@brothersoffour.co.za or call +27 64 512 3092. We will respond within a reasonable time as required by law.

Information we collect

When you submit our contact or rental forms, we collect the details you provide such as your name, phone number, email address, company name, service required, message, and rental dates or location. We use this information only to respond to your enquiry, provide quotations, and deliver our services.

How we use your information

• To reply to enquiries and provide quotes
• To process rental and sales requests
• To communicate about delivery, installation, or support

We do not sell your personal information to third parties.

Third parties who process data

We use trusted service providers only where needed to operate our website and respond to you:

• Website hosting — stores and serves our website files.
• Email hosting (SMTP) — delivers contact and rental form messages to our inbox.
• Google Maps — optional map on our contact page, only if you accept cookies (see below).
• Google Fonts — typography used to display the site.
• Google reCAPTCHA (Fraud Defense) — spam protection on our contact and rental forms.

These providers may process technical data such as IP address and browser type when you visit our site or use embedded services. We choose providers that apply appropriate security measures.

Cookies we use

Cookies are small text files stored on your device. We use the following types:

• Essential cookies — remember your cookie preference so the banner does not reappear every visit.
• Google Maps cookies — only loaded if you choose Accept all on our cookie banner. These help display our office map on the contact page.
• Google reCAPTCHA (Fraud Defense) — used when you submit an enquiry or rental request to help prevent spam and abuse.

We may also load fonts from Google Fonts to display the website correctly. Use of this website is also subject to our Terms of Use. You can change your cookie choice at any time using the button below.

Your choices

You can browse most of our website without accepting optional cookies. If you choose Essential only, the embedded Google Map on our contact page will not load; you can still view our address and open Google Maps externally.

Reset cookie preferences

Data retention

We keep personal information only for as long as necessary:

• Enquiry and rental emails — up to 3 years after our last communication with you, unless a longer period is required for contracts, tax, or legal obligations.
• Cookie preference — stored in your browser until you clear site data or reset preferences on this page.

When information is no longer needed, we delete it or anonymise it where possible.

How we protect your information

We take reasonable technical and organisational steps to protect personal information, including:

• Encrypted connections (HTTPS) across the website
• Secure email delivery for form submissions
• Server-side validation and sanitisation of form data
• Restricted access to mail and hosting credentials
• Google reCAPTCHA verification on form submissions

No method of transmission over the internet is completely secure. If you believe your information has been compromised, contact us immediately.

Data breaches

If we become aware of a security incident that affects your personal information, we will investigate promptly and, where required by POPIA, notify the Information Regulator and affected individuals without unreasonable delay.

Your rights

Under the Protection of Personal Information Act (POPIA) and other applicable South African law, you may:

• Request access to personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Request deletion where we no longer have a lawful reason to keep it
• Object to processing in certain circumstances
• Lodge a complaint with the Information Regulator

To exercise these rights, email info@brothersoffour.co.za with enough detail for us to identify your request. We may need to verify your identity before responding.